Shipping policy

Thank you for shopping with Poelskee Home.

Shipping Cost

We currently offer FREE standard shipping on all U.S. orders.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays or periods of high order volume.

Estimated Delivery

Delivery times vary depending on the product, destination, and shipping carrier. Estimated delivery information may be shown during checkout or provided with your tracking information once your order ships.

Please note that delivery dates are estimates and cannot be guaranteed.

Tracking Your Order

When tracking information becomes available, you will receive a shipping confirmation email containing your tracking details.

Please allow some time for tracking information to update after your order has been shipped.

Multiple Packages

Some orders containing multiple products may arrive in separate packages or at different times. You will not be charged additional shipping fees if this occurs.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, contact us as soon as possible at support@poelskeehome.com.

Once an order has been shipped, we may not be able to change the delivery address.

Shipping Delays

Occasional delays may occur because of carrier issues, severe weather, holidays, or other circumstances outside our control. If your order appears significantly delayed, please contact us and we will assist you.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check around your property and with household members or neighbors first. You may also need to contact the shipping carrier.

If you still cannot locate your package, contact us at support@poelskeehome.com and we will help investigate.

Where We Ship

Poelskee Home currently ships to addresses within the United States.

Questions?

For questions about shipping or your order, contact us at:

Poelskee Home

support@poelskeehome.com